Attention Washington Trust Bank customers:
As more cases of COVID-19 are confirmed, consumer advocates are warning of an increase in scammers taking advantage of consumers' anxiety over the virus. It is important to remain vigilant now more than ever as many of the companies you regularly interact with, including Washington Trust Bank, will be guiding you to engage with them through digital channels. Our digital channels are secure and convenient to access.
Remember, Washington Trust will never contact you to ask for personal or sensitive information. Please review all of our fraud prevention tips. You may also want to review fraud prevention tips arising from COVID-19 provided by the Federal Trade Commission Consumer Information (FTC).
Your credit reports and scores play an important role in your future financial opportunities. Learn how to protect your credit during this pandemic with these quick tips from the Consumer Financial Protection Bureau.
The Consumer Financial Protection Bureau is reminding us all to be on high-alert for scammers attempting to take advantage of consumers during the coronavirus pandemic. Be cautious of emails, texts, websites or social media posts that may be selling fake products or information about emerging coronavirus cases. Scammers may use robo calls to falsely claim to be offering coronavirus test kits. As more people are staying in to help stop the spread of COVID-19, scammers are using robo calls, emails and texts to impersonate the victim's family member and demanding a large payment in order to deliver needed goods and other support.
With the second round of Economic Impact Payments (EIPs) coming soon, keep these three details in mind to protect yourself from fraud attempts:
- No one from the government will call or email and ask for your Social Security number, bank account number or credit card number. They do not need to confirm your birthday. Anyone telling you they are required to collect such information so that you can get your check is a scammer.
- There will be no fee for getting a relief check.
- Washington Trust will never contact you to ask for personal or sensitive information.
Additional information for businesses: We encourage you to utilize our digital banking channels and please follow your business control processes especially with wires and ACH transactions.
Arm yourself with tools and information to stay safe.Learn More
Tips, products and services designed to help protect what you've worked hard for.Learn More
Call Priority Service at 800.788.4578.
Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.
WTB Mobile: Suspend your card or report it lost or stolen from within the WTB Mobile app.
The latest scams and threats making the rounds surrounding COVID-19. Read More