Washington Trust Bank will be performing maintenance to WTB Online and our telephone banking systems. Both systems will be unavailable beginning Friday, September 25 at 9 p.m. PDT until complete Sunday, September 27 approximately end of day. Please make necessary arrangements in advance. We apologize for any inconvenience.
Important information to help maintain your financial health: COVID-19 updates, CARES Act details, branch hours.
Last updated September 18, 2020 at 4:12pm.
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Security Center

Security Center

Attention Washington Trust Bank customers:

As more cases of COVID-19 are confirmed, consumer advocates are warning of an increase in scammers taking advantage of consumers' anxiety over the virus. It is important to remain vigilant now more than ever as many of the companies you regularly interact with, including Washington Trust Bank, will be guiding you to engage with them through digital channels. Our digital channels are secure and convenient to access.

Remember, Washington Trust will never contact you to ask for personal or sensitive information. Please review all of our fraud prevention tips. You may also want to review fraud prevention tips arising from COVID-19 provided by the Federal Trade Commission Consumer Information (FTC).

Your credit reports and scores play an important role in your future financial opportunities. Learn how to protect your credit during this pandemic with these quick tips from the Consumer Financial Protection Bureau.

The Consumer Financial Protection Bureau is reminding us all to be on high-alert for scammers attempting to take advantage of consumers during the coronavirus pandemic. Be cautious of emails, texts, websites or social media posts that may be selling fake products or information about emerging coronavirus cases. Scammers may use robo calls to falsely claim to be offering coronavirus test kits. As more people are staying in to help stop the spread of COVID-19, scammers are using robo calls, emails and texts to impersonate the victim's family member and demanding a large payment in order to deliver needed goods and other support.

Americans will likely receive a relief check from the government in the next few weeks. The Federal Trade Commission wants to remind you of these three things:

  1. No one from the government will call or email and ask for your Social Security number, bank account number or credit card number. They do not need to confirm your birthday. Anyone telling you they are required to collect such information so that you can get your check is a scammer.
  2. There will be no fee for getting a relief check.
  3. The specifics about the checks are still being worked out.

Additional information for businesses: We encourage you to utilize our digital banking channels and please follow your business control processes especially with wires and ACH transactions.

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Report Fraud

Call Priority Service at 800.788.4578.

To Block a Debit or Credit Card

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card.

WTB Mobile: Suspend your card or report it lost or stolen from within the WTB Mobile app.

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Fraud Alerts

The latest scams and threats making the rounds surrounding COVID-19. Read More