Contact Us


We're here for you.

Whether you have a quick question about your account or want to connect with an expert to discuss your financial picture, we’re here to help — in more ways than one.

In person.
Click here to find a location near you and stop in during business hours to speak directly with a banker.

On the phone.
Call us at 800.788.4578 to speak directly to a priority service team member during the following days and times:
  • Monday to Friday: 7 a.m. - 9 p.m. PT
  • Saturday: 8 a.m. - 7 p.m. PT
  • Sunday: 10 a.m. - 7 p.m. PT
In the app.
For questions about your account, log in to WTB Online and send a secure message.

By email or fax.
You can send us a fax at 509.358.3590 or email general questions to washingtontrustbank@watrust.com.
Have Questions?
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Priority Service

Visit the help center.

Visit our online help center for more information about
Bill Pay, cut-off times, wire transfers, payments, and more.

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2025

Year Holiday Day of Week Date
2025 New Year's Day Wednesday January 1, 2025
2025 Martin Luther King Jr. Day Monday January 20, 2025
2025 Presidents Day Monday February 17, 2025
2025 Memorial Day Monday May 26, 2025
2025 Juneteenth National Independence Day Thursday June 19, 2025
2025 Independence Day Friday July 4, 2025
2025 Labor Day Monday September 1, 2025
2025 Federal Holiday Monday October 13, 2025
2025 Veterans Day Tuesday November 11, 2025
2025 Thanksgiving Day Thursday November 27, 2025
2025 Christmas Day Thursday December 25, 2025
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