Business Digital Banking
Putting you in control of your business and its banking needs. Available anytime, day or night.
Business account access available day or night.
Business Digital Banking delivers robust business solutions by providing easy access to account information, and the flexibility to conduct banking transactions anytime, day or night. Our Bill Pay, custom alerts and notifications, eStatements and fraud prevention solutions all help make Business Digital Banking a powerful resource for your business banking needs.
The Business Digital Banking online and mobile banking application provides businesses a variety of products, services, features and benefits, from basic daily balance information and transaction activity to reporting and data exports. What you can expect:
- ACH. *
- BAI reporting.
- EDI reporting.
- Mobile access (WTB Business).
- Payment and system alerts (balances, transactions, approvals pending, user maintenance, etc.).
- Stop payments.
- Templates.
- Transfers (many to one, one to many).
- View check and deposit images.
- Wires (domestic and international).
- Direct payments.
- Scheduled exports.
Fraud prevention for checks.
Positive Pay and Reverse Positive Pay
Check payments are the dominant payment form targeted by criminals, making it critical for businesses to adopt smart defenses. With Positive Pay or Reverse Positive Pay, you can protect your business accounts from fraud and avoid costly financial losses. We make it easy to review questionable checks and return unauthorized items to avoid losses.
Your business is your lifeline, and we're here to help you protect it. Click here to visit our business security help center.
ACH withdrawal fraud protection.
ACH debit block and positive pay.
Washington Trust Bank makes it easy to collect ACH electronic funds safely and securely utilizing a range of ACH fraud prevention solutions for your business. Debit Block and Positive Pay give you the ability to preauthorize, review, block and even receive alerts for any ACH debit activity you choose.
Washington Trust Bank makes it easy to collect ACH electronic funds safely and securely utilizing a range of ACH fraud prevention solutions for your business. Debit Block and Positive Pay give you the ability to preauthorize, review, block and even receive alerts for any ACH debit activity you choose.
Remote deposit capture.
Save time and money by sending deposits electronically from your desktop to Washington Trust with remote deposit capture. This easy, secure solution allows you to deposit checks into your company’s account without ever leaving your office or place of business. Watch the demo video here. Features include:
- Eliminate daily bank runs and associated risk to internal employees.
- Initiate deposits on your schedule, anytime day or night.
- Instant access to detailed reports on all deposits.
- Same day ledger credit on deposits made before 8:00 p.m. PST.
WTB payment portal.
A solution that is simple and easy for small businesses, nonprofits and other organizations to accept online payments and donations.
A solution that is simple and easy for small businesses, nonprofits and other organizations to accept online payments and donations.
WTB Payment Portal is a platform that provides a unique URL with custom-branded pages to match the look and feel of your primary website. Through this portal, you have the option to accept single or recurring payments from a checking or savings account (processed as ACH) or a credit or debit card. WTB Payment Portal is available to all customers with analyzed accounts.
Using ACH with Business Digital Banking
Information for companies using ACH to collect money via business digital banking.
If you use Business Digital Banking for ACH collections and initiate debit transactions for which authorization was obtained online or via telephone, special ACH rules apply. The appropriate Standard Entry Class Code, WEB or TEL, must be used AND specific guidelines must be followed.
If you use one of these methods (WEB/TEL), you must contact Washington Trust Bank prior to January 31 and we will provide the required compliance information to you. Non-compliance with the ACH rules can result in significant fines and penalties.
Please contact our Commercial Services Group at 866.765.2915, or email csg@watrust.com for further information.
Important ACH Rules
What qualifies as a WEB transaction?
A WEB entry allows a company the option to debit a consumer account after obtaining authorization over the internet or a wireless network (e.g. mobile, tablet).
The consumer inputs their banking information into the company's website and authorizes the company to initiate an ACH debit entry to their account.
Examples:
- A single-entry WEB transaction would be initiated if a consumer purchases a book online.
- A recurring WEB entry would be a monthly debit to the consumer's account for a mortgage payment.
- A specific instruction via mobile device to a broker to purchase or sell securities.
What qualifies as a TEL transaction?
A TEL entry allows a company the option to debit a consumer account after obtaining verbal authorization over the phone. A TEL may only be transmitted only if:
- There is an existing relationship between the company and the consumer.
- There is NOT an existing relationship between the company and the consumer, but the consumer has initiated the phone call to the company.
Examples:
- The consumer has an insurance policy with the company and there is a written agreement for the provision of services and the consumer needs to make an insurance payment, so the company contacts the consumer over the telephone for account information.
- The consumer wants to make a payment to their new power company, so they call ABC Power and provide their accounting information over the phone.
Ready to get started?
Connect with an expert.
With more than 40 locations throughout Washington, Idaho, and Oregon, there’s a Washington Trust location near you with a team of bankers ready to serve.
Important information:
* The ability to use ACH services is subject to credit approval.