Fraud Alerts

Be on the lookout. Scammers are always looking for new ways to take advantage of consumers, which is why it’s important to remain vigilant whenever you’re online. 

Never share your bank login user ID or password with anyone and call our Priority Service team at 1.800.788.4578 if something is suspicious.






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Current fraud alerts.

3/17/2026

We’ve received reports of fraudsters targeting our clients by phone impersonating our bankers by name and phone number caller ID. These scammers may ask to verify information about a recent transaction or try to gain your sensitive information such as login credentials, passwords, or verification codes.

Please remember:

  • If you get a phone call from us, it’s OK to hang up and call us back on a known number.
  • We will never ask for your password or full login credentials.

What to do:

  • If you receive suspicious communication, hang up and call us by dialing a known phone number, either to our Priority Service team at 800.788.4578 or to your relationship manager directly on a known phone number.

Stay safe and be on the lookout.

Scammers are always looking for new ways to take advantage of consumers, which is why it’s important to remain vigilant whenever you’re online. Some of the best ways to protect yourself online include never sharing your user ID or password with anyone else, not using public computers to do your banking, and not clicking on links in unrecognized emails. Discover tips and ways of protecting yourself from fraudsters and scammers.
 
Remember, Washington Trust Bank will never ask for sensitive account information such as your username and password.







Fraud stops with you.

You are the strongest line of defense against fraud. Sign up to receive our fraud prevention education email series for the latest scams targeting consumers and businesses.

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Report fraud.

Call Priority Service at 800.788.4578

Block a debit or credit card.

Call Priority Service at 800.788.4578 and follow the prompts to Card Services to block your card. You can suspend your debit card or report it as lost or stolen by logging into WTB Online or Business Digital Banking.

Fraud prevention.

Simple steps to help protect you from fraud. Read more >